RETURNS & REFUNDS

14-Day Good Will Return Policy (Physical Products)

We are confident that you will truly benefit from using our products, and because of that we have created our 14-day Good Will Return Policy.
If for any reason you change your mind, please notify us at nice@hellojo.co within 14 days of receiving your item(s) and we will reply with instructions for return. It will be your responsibility to return physical item(s) in pristine condition and pay any delivery charges, duties and taxes incurred to return item(s). Once we receive the item(s) within 14 days window of our reply to your notification, we will issue you with a full refund. It should take no longer than 7 days for you to receive your refund from the day we receive your item.

Return Policy For Digital Downloads

Unfortunately we can't accept returns for digital downloads simply because there is no way to revoke access to them once downloaded.
However, if you have any technical issues with your download please contact us at nice@hellojo.co.